Last Updated: 8 May 2025
1. Introduction
Welcome to Vortrix. These Terms of Service ("Terms") govern your access to and use of our website and services. By accessing or using our website or services, you agree to be bound by thes Terms. If you do not agree to these Terms, please do not access or use our website or services.
2. Definitions
Throughout these Terms:
- "We," "our," or "us" refers to Vortrix, a digital agency providing web development, mobile apps, UI/UX design, digital marketing, and consulting services.
- "You" or "your" refers to the individual or entity accessing or using our website or services.
- "Website" refers to the Vortrix website, accessible at www.vortrix.co.uk.
- "Services" refers to our digital agency services, including but not limited to web development, mobile app development, UI/UX design, digital marketing, and consulting.
- "Project" refers to any digital product or service we develop or provide for you.
- "Deliverables" refers to any materials, code, designs, or other work products created as part of our Services.
3. Service Agreements
When you engage our services, we will provide you with a separate Service Agreement that outlines:
- Project scope and deliverables
- Timeline and milestones
- Pricing and payment terms
- Intellectual property rights
- Confidentiality obligations
- Warranties and limitations
4. Intellectual Property
Unless otherwise specified in a Service Agreement:
- You retain ownership of your pre-existing intellectual property
- We retain ownership of our pre-existing intellectual property
- Upon full payment, you receive a license to use the Deliverables for their intended purpose
- We may use anonymized project data for portfolio and marketing purposes
5. Client Responsibilities
As our client, you agree to:
- Provide accurate and complete information about your project
- Respond to our requests for feedback and approvals in a timely manner
- Make necessary resources available for project completion
- Pay invoices according to the agreed schedule
- Comply with all applicable laws and regulations
6. Our Responsibilities
We agree to:
- Provide services with reasonable skill and care
- Meet agreed-upon deadlines and milestones
- Maintain confidentiality of your information
- Use industry-standard security practices
- Provide regular project updates and communication
7. Payment Terms
Unless otherwise specified in a Service Agreement:
- Payment terms will be specified in your Service Agreement
- Late payments may incur interest charges
- We reserve the right to suspend services for non-payment
- All prices are exclusive of applicable taxes
8. Limitation of Liability
To the extent permitted by law:
- Our liability is limited to the amount paid for the specific service
- We are not liable for indirect or consequential damages
- We are not liable for third-party services or platforms
- We are not liable for force majeure events
9. Termination
Either party may terminate a Service Agreement:
- With written notice if the other party materially breaches these Terms
- For convenience with 30 days' written notice
- Immediately for non-payment or insolvency
Upon termination, you must pay for all services rendered and expenses incurred.
10. Changes to These Terms
We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the new Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
12. Contact Us
If you have any questions about these Terms, please contact us at:
Email: info@vortrix.co.uk
Phone: 0203 540 1353
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ